SHIPPING & RETURNS

Shipping Policy

香港本地:
-順豐到付(付款時請輸入順豐站/便利店/智能櫃點碼/工商大廈地址)
-如順豐送往住宅區上門需另加收+30港幣

 

澳門地區:順豐到付 (付款時請輸入順豐站/便利店/智能櫃點碼/工商大廈地址)

-如順豐送往住宅區上門需另加收+30港幣

 

 

Return & Exchange Policy

Due to hygienic reasons, we are unable to offer a refund or exchange on products unless they are damaged upon receipt.  All products are checked for quality before dispatch, however, we understand that there are instances where goods can be damaged in between leaving the warehouse and arriving at your doorstep.

 

If your products are damaged, we are able to offer an exchange,  if the item is out of stock we will offer a refund for your purchase, provided that your item is unused and is in the same condition that you received it in.  It must also be in the original packaging.

 

Please contact us at yaki@geelstore.co or WhatsApp +85292886009 within 5 days of receipt along with photos of the damaged product(s) and proof of purchase.

 

After receiving your exchange request, we will process the exchange and contact with you about how to send back the product.

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